Terms of Service

1. Acceptance of Terms

By accessing and using SUBNET.com (the "Website"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Website. These terms should be read alongside our Privacy Policy and Cookie Policy, which govern how we handle data and cookies.

2. Scope

These terms govern your use of the SUBNET.com marketing website only. SUBNET software products — including PowerSYSTEM Center, SubSTATION Server, and related tools — are governed by separate license agreements between SUBNET Solutions Inc. and the customer. These website terms do not create, modify, or replace any software license or service agreement.

3. Permitted Use

The Website is provided for informational purposes: learning about SUBNET products and services, requesting demonstrations, accessing published guides, and downloading available resources. You may not:

• Scrape, crawl, or systematically download website content
• Use the Website for competitive intelligence gathering via automated tools
• Attempt to probe, scan, or test the Website for vulnerabilities without written authorization from SUBNET
• Frame or mirror any part of the Website
• Use website content to train artificial intelligence or machine learning models without written permission from SUBNET

4. Intellectual Property

All content on this Website is owned by SUBNET Solutions Inc. or used under license. "SUBNET", "PowerSYSTEM Center", "SubSTATION", and related marks are trademarks of SUBNET Solutions Inc.

You are granted limited permission to view, download, and print pages from this Website for personal, non-commercial, informational use. No permission is granted to reproduce, distribute, or create derivative works from website content without prior written consent from SUBNET.

5. Third-Party Services

The Website uses the following third-party services:

See our Cookie Policy for details on how these services use cookies and data.

6. User Submissions

Information submitted through contact forms, demo requests, or other website interactions is governed by our Privacy Policy. Do not submit confidential technical information through this Website — use established secure channels for sensitive communications with SUBNET.

7. Accuracy of Information

We strive to keep website content accurate and current. However, product specifications, capabilities, and availability may change without notice. Nothing on this Website constitutes a binding offer, warranty, or guaranteed specification. For binding commitments, refer to your software license or service agreement with SUBNET.

8. External Links

This Website may contain links to third-party websites. SUBNET does not control and is not responsible for the content, privacy practices, or availability of external sites. Links do not imply endorsement by SUBNET.

9. Limitation of Liability

To the maximum extent permitted by applicable law, SUBNET Solutions Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this Website, including but not limited to loss of profits, data, or business interruption.

SUBNET's total liability for any claim arising from your use of this Website is limited to CAD $100.

This section does not limit liability where prohibited by law, including liability for death, personal injury, or fraud.

10. Indemnification

You agree to indemnify and hold SUBNET Solutions Inc. harmless from any claims, damages, or expenses arising from your misuse of this Website or violation of these terms. This provision may not be enforceable in all jurisdictions and is included as a contractual expectation.

11. Export Controls

SUBNET serves critical infrastructure clients. Some information available on this Website may be subject to export controls under Canadian, United States, or other applicable laws. You are responsible for compliance with all applicable export control and sanctions laws in your jurisdiction.

12. Governing Law and Dispute Resolution

These terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict of law principles. The courts of Alberta, Canada have exclusive jurisdiction over any disputes arising from these terms or your use of this Website.

By using this Website, international users consent to the jurisdiction of the courts of Alberta for website-related disputes. Nothing in these terms prevents either party from seeking injunctive relief in any competent court.

For users in the European Union: mandatory consumer protections of your home jurisdiction continue to apply where required by applicable law.

13. Changes to Terms

We may update these terms from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. For significant changes, we will post a notice on the Website. Continued use of the Website after changes are posted constitutes acceptance of the updated terms.

14. Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions continue in full force and effect.

15. Contact

For questions about these terms: